Problem Note 41830: Remote portlets might not display and an error message might be generated when you access the portlets with the SAS® Information Delivery Portal
 |  |  |  |  |
When you specify a forward proxy server in Java Virtual Machine (JVM) arguments for the Web application server, the SAS Information Delivery Portal might not use the server when it displays remote portlets. The portlets might not display, and the portlet window might contain the following error message:
An error occured when invoking the portlet.
Currently, there is no solution or workaround of for this problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Information Delivery Portal | z/OS | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP 64-bit Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft® Windows® for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise 32 bit | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium 32 bit | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional 32 bit | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate 32 bit | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| HP-UX IPF | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Linux for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Solaris for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
A fix for this issue for SAS Portal and Portlets 4.2_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D47.html#41830A fix for this issue for SAS Portal and Portlets 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D48.html#41830| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2010-12-20 09:12:04 |
| Date Created: | 2010-12-10 10:04:40 |