Problem Note 41749: Banner images and logos intermittently might not display in SAS® Web Report Studio
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In SAS Web Report Studio, banner images and logos might not display if you start your Web application server before you start your metadata server. Because this issue depends on how you restart your servers, the problem might appear to be intermittent. To circumvent the problem, make sure that you start your Web application server after you start your metadata server.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | z/OS | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 |
| Microsoft® Windows® for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Windows Vista | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| HP-UX IPF | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Linux for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Solaris for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
A fix for this issue for SAS Web Report Studio 4.2_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B89.html#41749A fix for this issue for SAS Web Report Viewer 4.2_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B96.html#41749A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#41749A fix for this issue for SAS Web Report Viewer 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D27.html#41749| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2010-12-07 09:45:13 |
| Date Created: | 2010-12-03 13:15:53 |