Usage Note 41599: ERROR: Java virtual machine exception. java.awt.AWTError: Assistive Technology not found: com.actividentity.sso.javasso.awt_swing.JavaSSOHook
You might receive the following error when you run a SAS program that uses the Java Virtual Machine:
ERROR: Java virtual machine exception. java.awt.AWTError:
Assistive Technology not found:
com.actividentity.sso.javasso.awt_swing.JavaSSOHook.
If SAS
® Enterprise Miner™ is unresponsive and does not open, you might receive the following error in the em.log file if additional logging has been activated:
Exception in thread "main" java.awt.AWTError: Assistive Technology
not found: com.encentuate.EncentuateAWTHook
at java.awt.Toolkit.loadAssistiveTechnologies(Unknown Source)
at java.awt.Toolkit.getDefaultToolkit(Unknown Source)
at sun.java2d.d3d.D3DGraphicsDevice.(Unknown Source)
at sun.awt.Win32GraphicsEnvironment.makeScreenDevice(UnknownSource)
at sun.java2d.SunGraphicsEnvironment.getScreenDevices(Unknown
This can happen if you are running Java applications with native assistive technologies.
To correct this behavior in SAS, do the following:
- Locate the accessibility.properties from your JAVA_HOME\jre\lib or JAVA_HOME/jre/lib directory. (For example: C:\Program Files (x86)\Java\jre1.6.0_14\lib) .)
- Comment out any lines that contain "assistive_technologies=" and/or "AWT.assistive_technologies=". Place a # at the beginning of each line that you want to comment out.
Important: Depending on how your site is set up, after you reboot your PC, the accessibility.properties file might be restored with the original content. If this is the case, edit the file again. This has been known to occur at sites that have very strict security.
You can enable the client logging by editing the em.ini file, which is located in C:\SAS\config dir\Lev#\AnalyticsPlatform\apps\ EnterpriseMiner\bin\. In the file, change applogloc= to applogloc=..\Logs\em.log (this creates an em.log file).
For more information about assistive technologies and accessibility properties, see the following resources:
See SAS Note
39227 for a related issue with the SGRENDER procedure.
Operating System and Release Information
SAS System | Base SAS | Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.2 TS2M0 | |
Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.2 TS2M0 | |
Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.2 TS2M0 | |
Microsoft Windows XP 64-bit Edition | 9.2 TS2M0 | |
Microsoft® Windows® for x64 | 9.2 TS2M0 | |
Microsoft Windows Server 2003 Datacenter Edition | 9.2 TS2M0 | |
Microsoft Windows Server 2003 Enterprise Edition | 9.2 TS2M0 | |
Microsoft Windows Server 2003 Standard Edition | 9.2 TS2M0 | |
Microsoft Windows Server 2003 for x64 | 9.2 TS2M0 | |
Microsoft Windows Server 2008 for x64 | 9.2 TS2M0 | |
Microsoft Windows XP Professional | 9.2 TS2M0 | |
Windows Vista | 9.2 TS2M0 | |
Windows Vista for x64 | 9.2 TS2M0 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Date Modified: | 2012-02-03 16:50:07 |
Date Created: | 2010-11-15 11:44:29 |