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Problem Note 41398: SAS® Warranty Analysis might have a problem when it reads logical server definitions from the SAS® Metadata Server

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Upon invocation, SAS Warranty Analysis might have a problem when it reads logical server definitions from the SAS Metadata Server. The problem is that the information-service queries do not restrict the search to just the metadata server. If you have access to the SAS® Content Server, then the information service also searches that server, and the queueing start-up code might fail. The queueing start-up code failure is indicated by a Java stack trace in a log file.

For release 4.2, the stack trace is in the Analytics Platform log.

For release 4.3, the stack trace is in the application server's log file.

As a workaround, remove access to the content server.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Warranty AnalysisMicrosoft Windows Server 2003 Datacenter Edition4.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2003 Enterprise Edition4.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2003 Standard Edition4.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2003 for x644.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 20084.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2008 for x644.24.39.2 TS2M39.2 TS2M3
64-bit Enabled AIX4.24.39.2 TS2M39.2 TS2M3
64-bit Enabled Solaris4.24.39.2 TS2M39.2 TS2M3
HP-UX IPF4.24.39.2 TS2M39.2 TS2M3
Linux for x644.24.39.2 TS2M39.2 TS2M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.