Problem Note 41253: SAS® Warranty Analysis rich client launch fails with Error: Unexpected exception: java.lang.NullPointerException
The SAS Warranty Analysis rich client launch from the thin client might fail if the client machine has a JRE of
version 1.6.0_07 or higher. After clicking the launch link, the installer for JRE 1.5.0_12 is downloaded from the Web and installed on client machine.
Once the installation of JRE 1.5.0_12 is complete, the system tries to launch the
SAS Warranty Analysis 4.2 rich client but fails with following exception:
[
java.lang.NullPointerException
at com.sun.javaws.LaunchDownload.addExtensions(Unknown Source)
at com.sun.javaws.LaunchDownload.access$500(Unknown Source)
at com.sun.javaws.LaunchDownload$4.visitExtensionDesc(Unknown Source)
at com.sun.javaws.jnl.ExtensionDesc.visit(Unknown Source)
at com.sun.javaws.jnl.ResourcesDesc.visit(Unknown Source)
at com.sun.javaws.LaunchDownload.addExtensions(Unknown Source)
at com.sun.javaws.LaunchDownload.checkSignedLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
]
A workaround is to close the error message and retry the launch of the rich client.
Operating System and Release Information
| SAS System | SAS Warranty Analysis | Microsoft Windows Server 2003 Datacenter Edition | 4.2 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2003 Standard Edition | 4.2 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2003 for x64 | 4.2 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2008 | 4.2 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2008 for x64 | 4.2 | | 9.2 TS2M3 | |
| 64-bit Enabled AIX | 4.2 | | 9.2 TS2M3 | |
| 64-bit Enabled Solaris | 4.2 | | 9.2 TS2M3 | |
| HP-UX IPF | 4.2 | | 9.2 TS2M3 | |
| Linux for x64 | 4.2 | | 9.2 TS2M3 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
SAS Warranty Analysis rich client launch might fail with Error: Unexpected exception: java.lang.NullPointerException. This happens when the machine has a JRE with version 1.6.0_07 or higher. A workaround is to try the launch a second time.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2012-01-26 09:30:13 |
| Date Created: | 2010-10-15 10:41:03 |
