Problem Note 40634: "An error has occurred in the system, and the administrator of the application has been notified" and/or "ApplicationNotFoundException"
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When you attempt to access content from the Document Manager in the SAS® Information Delivery Portal or from within SAS Strategy Management release 5.1, you might encounter the error:
An error has occurred in the system, and the administrator of the application has been notified.
You might also see the error
ApplicationNotFoundExceptionin the SAS Server3 log.
The default location for the SAS Server3 log is
<drive>:\SAS\Config\Lev1\Web\SASDomain\servers\SASServer3\logs\SASServer3.logon the mid-tier server.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Strategy Management | Microsoft® Windows® for x64 | 5.1 | 5.1 | 9.2 TS2M0 | |
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.1 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.1 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 for x64 | 5.1 | 5.1 | 9.2 TS2M0 | |||
| SAS System | SAS Financial Management | Microsoft® Windows® for x64 | 5.1 | 5.1_M2 | 9.2 TS2M0 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.1_M2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.1_M2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.1_M2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 for x64 | 5.1 | 5.1_M2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2008 for x64 | 5.1 | 5.1_M2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows XP Professional | 5.1 | 5.1_M2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Windows Vista | 5.1 | 5.1_M2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Windows Vista for x64 | 5.1 | 5.1_M2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
A fix for this issue for SAS Strategy Management 5.1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B56.html#40634A fix for this issue for SAS Financial Management 5.1_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C50.html#40634A fix for this issue for SAS Strategy Management 5.1_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C55.html#40634| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2010-10-07 16:28:15 |
| Date Created: | 2010-08-19 10:05:44 |