Problem Note 40411: Performance problems occur when you open a campaign that uses treatments in SAS® Customer Intelligence Studio 5.3
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When you use treatments in a SAS® Marketing Automation 5.3 campaign, the same campaign takes longer to open in SAS Customer Intelligence Studio 5.3 than it takes to open in SAS Customer Intelligence Studio 5.1.
For example, opening a campaign in SAS Customer Intelligence Studio 5.1 takes approximately seven seconds. However, when you migrate that same campaign to SAS Marketing Automation 5.3, it takes approximately 30-40 seconds to open.
There is also a difference in performance time when you open a SAS Marketing Automation 5.3 campaign with and without treatments. For example, a campaign with four treatments takes the following amounts of time to open:
- 40 seconds to open the campaign
- 30 seconds to open the brief
Opening the same campaign without treamtments takes less time, as follows:
- 10 seconds to open the campaign
- 01 second to open the brief
In SAS Marketing Automation 5.1, the treatments are stored just as simple character strings. However, in SAS Marketing Automation 5.3, they are stored as metadata objects in order to add more functionality.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft Windows Server 2003 Datacenter Edition | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 |
| Microsoft Windows XP 64-bit Edition | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 for x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 for x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise 32 bit | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium 32 bit | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional 32 bit | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate 32 bit | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista for x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled HP-UX | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| HP-UX IPF | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Linux on Itanium | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||