Problem Note 40244: You cannot schedule a second Communication node after the first Communication node executes in SAS® Customer Intelligence Studio 5.1
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If you create a campaign in SAS Customer Intelligence Studio that has multiple Communication nodes (in the same flow and with associated Response nodes), after the first Communication node executes, the second Communication node is set to Not Ready. As a result, you cannot execute the second Communication node.
For example, consider this flow: SelectNode ► Cell Node ► Communication Node 1 ► Response Node ► Cell Node ► Communication Node 2.
Given the explanation above, if you schedule Communication Node 1 to run and it runs successfully, you cannot subsequently schedule Communication Node 2 to run.
As a workaround, double-click the Response node from within SAS Customer Intelligence Studio, and then click OK in the Response node. This action sets the second Communication node so that it has a status of Ready, and then you can schedule the node.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3_M1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3_M1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3_M1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.3_M1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 5.1 | 5.3_M1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista for x64 | 5.1 | 5.3_M1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
A fix for this issue for SAS Marketing Automation 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/ma51.html#040244| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2010-07-23 09:28:47 |
| Date Created: | 2010-07-07 09:41:53 |