Problem Note 40057: URL hyperlinks in the SAS® Help Viewer for the Web might be incorrect
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The SAS Help Viewer for the Web, which is accessed via the URL context /SASWebDoc, contains URL hyperlinks that might not be generated correctly in certain network topologies. The problem is related to the incoming HTTP request that is available to the Web application server where the SAS application is deployed.
The problem occurs when this request has a different protocol or address than what is defined in the metadata-configuration properties for the SAS Help Viewer. As a result, the links can be incorrect and, possibly, inaccessible.
This issue can be related to firewall or demilitarized-zone (DMZ) configurations or to configurations related to the Secure Sockets Layer (SSL).
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS OnlineDoc for the Web | z/OS | 9.2 TS2M3 | 9.2 TS2M3 |
| Microsoft® Windows® for x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 for x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 for x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise 32 bit | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium 32 bit | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional 32 bit | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate 32 bit | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista for x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 9.2 TS2M3 | 9.2 TS2M3 | ||
| HP-UX IPF | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Linux for x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Solaris for x64 | 9.2 TS2M3 | 9.2 TS2M3 | ||
A fix for this issue for SAS Help Viewer for the Web 9.2_M3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B91.html#40057| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2010-06-24 12:16:40 |
| Date Created: | 2010-06-21 12:50:32 |