Problem Note 40873: SAS® Web Report Studio might not successfully export a manually refreshed report
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When exporting a manually refreshed report, the ZIP file might contain 0 bytes.
This issue is most likely to occur if you are using SAS Web Report Studio 4.2, 4.31_M2, or 4.4. This issue should not occur at releases 4.3, 4.31_M1, or 4.4_M1 and later.
If you are using 4.31_M2 or 4.4, then the SAS Web Report Studio log typically contains an error that is similar to this one.
[WRS] WARN [e3b05a70b6c671e4:37320e7e:13ef0600566:-4a93] citation.model.report.ReportExporter - Report could not be exported [WRS] ERROR [e3b05a70b6c671e4:37320e7e:13ef0600566:-4a93] controller.action.export.ExportReportAction - Root Cause: java.lang.NullPointerException at com.sas.apps.citation.model.rom2.BaseReport.getSection(BaseReport.java:514) at com.sas.apps.citation.model.report.RenderedReportModel.goToPage(RenderedReportModel.java:815) at com.sas.apps.citation.model.report.RenderedReportModel.goToCurrentPageOfSection(RenderedReportModel.java:761) at com.sas.apps.citation.model.report.ReportExporter.exportReportToDisk(ReportExporter.java:245) ......
If you are using 4.2, then the SAS Web Report Studio log typically contains an error that is similar to this one:
WRS WARN [6bfcb757bbc9785b:3ade10f5:1249b84edf8:-7ea1]
citation.model.report.ReportExporter - Report could not be exported
WRS ERROR [6bfcb757bbc9785b:3ade10f5:1249b84edf8:-] controller.action.export.ExportReportAction -
Root Cause: java.lang.NullPointerException
at com.sas.apps.citation.model.report.ReportExporter._hasPromptWithoutEffectiveValue(ReportExporter.java:328)
at com.sas.apps.citation.model.report.ReportExporter._hasRequiredPromptWithouEffectiveValue(ReportExporter.java:288)
at com.sas.apps.citation.model.report.ReportExporter.exportReportToDisk(ReportExporter.java:251)
at com.sas.apps.citation.model.report.ReportExporter.exportReport(ReportExporter.java:132)
.....
As a workaround, you can change the report to automatically refreshed before exporting.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | 64-bit Enabled Solaris | 4.2 | 4.4_M1 | 9.2 TS2M0 | 9.4 TS1M1 |
| HP-UX IPF | 4.2 | 4.4_M1 | 9.2 TS2M0 | 9.4 TS1M1 | ||
| 64-bit Enabled AIX | 4.2 | 4.4_M1 | 9.2 TS2M0 | 9.4 TS1M1 | ||
| Windows Vista for x64 | 4.2 | 9.2 TS2M0 | ||||
| Windows Vista | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows XP Professional | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows Server 2008 for x64 | 4.2 | 4.4_M1 | 9.2 TS2M0 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 R2 | 4.2 | 4.4_M1 | 9.2 TS2M0 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2003 for x64 | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 9.2 TS2M0 | ||||
| Microsoft® Windows® for x64 | 4.2 | 4.4_M1 | 9.2 TS2M0 | 9.4 TS1M1 | ||
| z/OS | 4.2 | 4.4_M1 | 9.2 TS2M0 | 9.4 TS1M1 | ||
| Linux for x64 | 4.2 | 4.4_M1 | 9.2 TS2M0 | 9.4 TS1M1 | ||
| Solaris for x64 | 4.2 | 4.4_M1 | 9.2 TS2M0 | 9.4 TS1M1 | ||
A fix for this issue for SAS Web Report Studio 4.31_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I84.html#40873A fix for this issue for SAS Web Report Viewer 4.31_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I85.html#40873| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2013-11-11 15:54:52 |
| Date Created: | 2010-09-13 10:11:43 |