Usage Note 40552: Nothing happens when attempting to open the Client Diagnostics tool for SAS® Activity-Based Management 7.1
If you select the Client Diagnostics tool in SAS Activity-Based Management release 7.1, it is possible that the Client Diagnostics tool will not be activated.
This is because
DHTML Editing Control for Microsoft Internet Explorer
needs to be installed on the client machine where the Client Diagnostics tool is run. This control is automatically installed by certain Microsoft products, including Microsoft Office 2007.
If this software is not installed on the client machine, it is necessary to download the
DHTML Editing Control from Microsoft.
Operating System and Release Information
| SAS System | SAS Activity-Based Management Client | Microsoft Windows Server 2008 | 7.1 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2008 for x64 | 7.1 | | 9.2 TS2M3 | |
| Windows 7 Enterprise 32 bit | 7.1 | | 9.2 TS2M3 | |
| Windows 7 Enterprise x64 | 7.1 | | 9.2 TS2M3 | |
| Windows 7 Professional 32 bit | 7.1 | | 9.2 TS2M3 | |
| Windows 7 Professional x64 | 7.1 | | 9.2 TS2M3 | |
| Windows 7 Ultimate 32 bit | 7.1 | | 9.2 TS2M3 | |
| Windows 7 Ultimate x64 | 7.1 | | 9.2 TS2M3 | |
| Windows Vista | 7.1 | | 9.2 TS2M3 | |
| Windows Vista for x64 | 7.1 | | 9.2 TS2M3 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
When clicking on the Client Diagnostics tool to launch <diagnostics.exe>, it appears that nothing has happened on the system.
| Date Modified: | 2010-08-13 10:40:51 |
| Date Created: | 2010-08-09 19:00:45 |
