Problem Note 39548: Unable to open reports on UNIX: “Physical file does not exist”
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In a multi-tier environment with a UNIX server tier and a Windows middle tier, an error occurs when attempting to access the analysis reports from the graphical user interface:
Message: com.sas.iom.SASIOMDefs.GenericError:
Physical file does not exist,
<SAS_Config>/SASRiskManagementForInsurance/1.2/data/entities
/main/master/reports\<report name>
The error occurs because the back slash in the file path is unrecognized by UNIX.
Although they are not accessible through the graphical user interface, the reports do exist on the UNIX server, and they are assigned read permissions for all users. To access the reports, navigate to the path mentioned in the error message with the back slash replaced by a forward slash.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk Management for Banking | 64-bit Enabled AIX | 2.1 | 3.1 | 9.2 TS2M0 | |
| Windows Vista | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Windows Vista for x64 | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2008 for x64 | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Microsoft Windows XP Professional | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 for x64 | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Standard Edition | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Microsoft® Windows® for x64 | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Linux | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Linux for x64 | 2.1 | 3.1 | 9.2 TS2M0 | |||
| Solaris for x64 | 2.1 | 3.1 | 9.2 TS2M0 | |||
| HP-UX IPF | 2.1 | 3.1 | 9.2 TS2M0 | |||
| 64-bit Enabled Solaris | 2.1 | 3.1 | 9.2 TS2M0 | |||
| 64-bit Enabled HP-UX | 2.1 | 3.1 | 9.2 TS2M0 | |||
A fix for this issue for SAS Risk Management for Banking 2.1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B39.html#39548| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2010-05-12 12:31:39 |
| Date Created: | 2010-05-06 10:34:46 |