Problem Note 39528: E-mail messages that use a non Latin-based character set might be corrupted with characters from the same character set
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In SAS® Digital Marketing, when you send an e-mail message that uses a non Latin-based character set (Estonian, for example) in HTML format, the resulting message that is received might be corrupted with other characters from that same character set. For example, the Estonian character ä might be replaced with the Estonian character õ.
This corruption can occur randomly in the text body or in retrieved data (for example, when you personalize the e-mail with a customer's name that is retrieved from a database).
Click the Hot Fix tab in this note to access the hot fix for this issue for SAS Digital Marketing 5.1.
A hot fix for SAS Digital Marketing 5.3 is available upon request from Technical Support.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 |
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows XP 64-bit Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| z/OS | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Windows Vista | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| 64-bit Enabled HP-UX | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| HP-UX IPF | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Linux | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Linux on Itanium | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| OpenVMS Alpha | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Solaris for x64 | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Tru64 UNIX | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
A fix for this issue for SAS Digital Marketing 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/bes51.html#039528| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-09-01 12:22:19 |
| Date Created: | 2010-05-05 06:29:58 |