Usage Note 39358: Errors are written to the SAS® log when you have Kaspersky Internet Security or Kaspersky Anti-Virus installed and are running SAS® 9.2
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When you are using Kaspersky Lab's Kaspersky Internet Security or Kaspersky Antivirus software and you run SAS 9.2, errors similar to the following might be written to the SAS log:
ERROR: Permanent copy of file WORK._tf0001.ITEMSTOR was deleted. ERROR: Permanent copy of file WORK._tf0001.ITEMSTOR was deleted. ERROR: Permanent copy of file WORK._tf0001.ITEMSTOR was deleted. ERROR: Permanent copy of file WORK.SASGOPT.CATALOG was deleted. ERROR: Permanent copy of file WORK.SASGOPT.CATALOG was deleted. ERROR: The Graphics option library cannot be accessed. ERROR: Could not initialize GRAPH. ERROR: Read Access Violation In Task [ TREE ] Exception occurred at (0A80D3B1) Task Traceback Address Frame (DBGHELP API Version 4.0 rev 5) 000000000A80D3B1 000000000AACE270 sasoda:mcn_main+0x2C3B1 000000000A7E405C 000000000AACEA00 sasoda:mcn_main+0x305C 000000000A8092C2 000000000AACEA40 sasoda:mcn_main+0x282C2 000000000A7E76D8 000000000AACED70 sasoda:mcn_main+0x66D8 0000000004A4547A 000000000AACED78 saswob:mcn_main+0x447A 000000000624C8DA 000000000AACEE78 sasods:mcn_main+0x9B8DA 00000000062095B2 000000000AACF6E0 sasods:mcn_main+0x585B2 000000000A99398E 000000000AACF6E8 sastree1:mcn_main+0x1298E 000000000A98D53C 000000000AACF870 sastree1:mcn_main+0xC53C 000000000A984F5C 000000000AACFC50 sastree1:mcn_main+0x3F5C 000000000A98121B 000000000AACFEC0 sastree1:mcn_main+0x21B 000000000A98107D 000000000AACFEF0 sastree1:mcn_main+0x7D 0000000003655B2E 000000000AACFEF8 sashost:Main+0xE176 000000000365A985 000000000AACFF50 sashost:Main+0x12FCD 00000000771FF56D 000000000AACFF58 kernel32:BaseThreadInitThunk+0xD 0000000077333281 000000000AACFF88 ntdll:RtlUserThreadStart+0x21 ERROR: Unable to read header information for catalog WORK.SASGOPT. ERROR: The Graphics option library cannot be accessed. ERROR: Could not initialize GRAPH. ERROR: Read Access Violation In Task [ TREE ] Exception occurred at (0A80D3B1) Task Traceback Address Frame (DBGHELP API Version 4.0 rev 5) 000000000A80D3B1 000000000AACE270 sasoda:mcn_main+0x2C3B1 000000000A7E405C 000000000AACEA00 sasoda:mcn_main+0x305C 000000000A8092C2 000000000AACEA40 sasoda:mcn_main+0x282C2 000000000A7E76D8 000000000AACED70 sasoda:mcn_main+0x66D8 0000000004A4547A 000000000AACED78 saswob:mcn_main+0x447A 000000000624C8DA 000000000AACEE78 sasods:mcn_main+0x9B8DA 00000000062095B2 000000000AACF6E0 sasods:mcn_main+0x585B2 000000000A99398E 000000000AACF6E8 sastree1:mcn_main+0x1298E 000000000A98D53C 000000000AACF870 sastree1:mcn_main+0xC53C 000000000A984F5C 000000000AACFC50 sastree1:mcn_main+0x3F5C 000000000A98121B 000000000AACFEC0 sastree1:mcn_main+0x21B 000000000A98107D 000000000AACFEF0 sastree1:mcn_main+0x7D 0000000003655B2E 000000000AACFEF8 sashost:Main+0xE176 000000000365A985 000000000AACFF50 sashost:Main+0x12FCD 00000000771FF56D 000000000AACFF58 kernel32:BaseThreadInitThunk+0xD 0000000077333281 000000000AACFF88 ntdll:RtlUserThreadStart+0x21 ERROR: Write Access Violation In Task [ VARCLUS
These errors are written to the SAS log because of the functionality of Kaspersky software.
To work around this issue, in Kaspersky Internet Security or your Kaspersky antivirus software, add sas.exe to the exclusions list or to the trusted application zone.
For more information about how to add a Microsoft Windows application to the exclusions list for antivirus scanning or to the trusted application zone, see the following Kaspersky support articles:
- Support Article 2401, "How to manage exclusion rules in Kaspersky Anti-Virus 2010?"
- Support Article 2403, "Configuring the Trusted applications tab in Kaspersky Anti-Virus 2010"
- Support Article 2153, "Trusted zone in Kaspersky Anti-Virus 2010"
- Support Article 972, "How to manage trusted applications of the Trusted zone"
For additional help with excluding Windows applications from being scanned or adding Windows applications to the trusted zone, contact Kaspersky Technical Support directly at Open Consumer Support Case.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | N/A | Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.2 TS2M2 | |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.2 TS2M2 | |||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.2 TS2M2 | |||
| Microsoft Windows XP 64-bit Edition | 9.2 TS2M2 | |||
| Microsoft® Windows® for x64 | 9.2 TS2M2 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 9.2 TS2M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 9.2 TS2M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 9.2 TS2M2 | |||
| Microsoft Windows Server 2008 | 9.2 TS2M2 | |||
| Microsoft Windows XP Professional | 9.2 TS2M2 | |||
| Windows 7 Enterprise 32 bit | 9.2 TS2M2 | |||
| Windows 7 Enterprise x64 | 9.2 TS2M2 | |||
| Windows 7 Home Premium 32 bit | 9.2 TS2M2 | |||
| Windows 7 Home Premium x64 | 9.2 TS2M2 | |||
| Windows 7 Professional 32 bit | 9.2 TS2M2 | |||
| Windows 7 Professional x64 | 9.2 TS2M2 | |||
| Windows 7 Ultimate 32 bit | 9.2 TS2M2 | |||
| Windows 7 Ultimate x64 | 9.2 TS2M2 | |||
| Windows Vista | 9.2 TS2M2 | |||
| Type: | Usage Note |
| Priority: |
| Date Modified: | 2010-08-27 10:27:35 |
| Date Created: | 2010-04-15 14:02:08 |