Problem Note 38997: SAS® BI Dashboard portlet displays SAS® Log On screen if SAS® Strategy Management 5.1 portlets exist on the same SAS® Information Delivery Portal page
 |  |  |  |  |  |
If SAS Strategy Management 5.1 portlets and SAS BI Dashboard portlets exist on the same page in the SAS Information Delivery Portal, the SAS Log On screen for the SAS Information Delivery Portal is shown instead of the Dashboard indicators being displayed.
To circumvent this problem, you must update a WebLogic XML file on the middle-tier server, as follows:
- Back up the existing weblogic.xml file in the Strategy Management EAR directory, which is typically in the following location:
drive:\SAS\Config\Lev1\Web\Staging\exploded\sas.strategymanagement5.1.ear\sas.strategymanagement.war\WEB-INF
- Download the updated weblogic.xml; file from the Downloads tab and copy it to the directory above.
- Restart SASServer3.
- After SASServer3 has fully restarted, verify that the SAS Strategy Management and the SAS BI Dashboard portlets are properly displayed in the SAS Information Delivery Portal.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Strategy Management | Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.2 | 9.2 TS2M3 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 for x64 | 5.1 | 5.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
Download this file and copy the contents to a text editor and save the file locally as weblogic.xml. You must remove dashes ( - ) that precede any lines before saving the file. Ensure the file can be successfully opened in your browser before applying it according to the instructions contained in this SAS Note.
A fix for this issue for SAS Strategy Management 5.1_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C55.html#38997
Instead of the Dashboard indicator being displayed, the log on screen for the SAS Information Delivery Portal is shown.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2010-10-08 09:31:50 |
| Date Created: | 2010-03-10 13:53:42 |