Problem Note 38825: No information is returned to the user when View Alerts (New Cost/Article) is selected
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No information is returned to the user interface after you select
!ENTRY org.eclipse.core.jobs 4 2 2009-11-02 14:04:59.752 !MESSAGE An internal error occurred during: "Load Alerts". !STACK 0 java.lang.OutOfMemoryError
A possible workaround for this issue is to increase memory on the client machine in the distudio.ini file from -Xmx256M to -Xmx512M or -Xmx1024M. In addition, the alert date filter (start and end date boxes at the top of the alert views) can be modified so that the number of alerts within the date interval is relatively small (ex: 1 day).
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Regular Price Optimization | Microsoft Windows Server 2003 Enterprise Edition | 3.2 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Standard Edition | 3.2 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| 64-bit Enabled AIX | 3.2 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 3.2 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
A fix for this issue for SAS Merchandise Intelligence 3.2 is available at:
http://www.sas.com/techsup/download/hotfix/ro32.html#038825| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2010-02-23 14:21:25 |
| Date Created: | 2010-02-22 22:21:10 |