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Problem Note 38579: SAS® Information Delivery Portal can time-out even when there is activity in the Visual Data Explorer

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The time-out setting in SAS Information Delivery Portal is not affected by activity in the Visual Data Explorer. So, users who are working with an information map or data exploration in the Visual Data Explorer might be interrupted and redirected to the time-out page when the limit is reached.

To alleviate the problem, you can configure a longer time-out in order to decrease the possibility that a user will be timed out while working in the Visual Data Explorer.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Information Delivery PortalMicrosoft® Windows® for x644.29.2 TS2M0
Microsoft Windows XP 64-bit Edition4.29.2 TS2M0
Microsoft® Windows® for 64-Bit Itanium-based Systems4.29.2 TS2M0
Microsoft Windows Server 2003 Enterprise 64-bit Edition4.29.2 TS2M0
Microsoft Windows Server 2003 Datacenter 64-bit Edition4.29.2 TS2M0
Microsoft Windows Server 2003 Datacenter Edition4.29.2 TS2M0
Microsoft Windows Server 2003 Enterprise Edition4.29.2 TS2M0
Microsoft Windows Server 2003 Standard Edition4.29.2 TS2M0
Microsoft Windows XP Professional4.29.2 TS2M0
Windows Vista4.29.2 TS2M0
64-bit Enabled AIX4.29.2 TS2M0
64-bit Enabled HP-UX4.29.2 TS2M0
64-bit Enabled Solaris4.29.2 TS2M0
HP-UX IPF4.29.2 TS2M0
Linux4.29.2 TS2M0
Linux for x644.29.2 TS2M0
Solaris for x644.29.2 TS2M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.