Problem Note 38491: When using LDAP authentication, you are unable to navigate SAS® Warranty Analyis portlets or run an analysis from the rich client
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After enabling LDAP authentication, you might see errors similar to the following from the SAS Warranty Analysis portlets:
Invalid userid or password. An unknown error occurred while attempting to log into the Warranty application - Caused by: com.sas.analytics.mfg.warranty.core.error.client.WarrantyException: com.sas.analytics.mfg.warranty.queue.client.RunningException: Failed to get server connection for task - Caused by: com.sas.services.connection.LoginException: cxf.101.ex.msg: User is not authorized to use any puddles in this pool.
The problem occurs because the thin client is removing the at symbol (@) and anything that follows from the user ID.
As a workaround, you can set up host-based credentials for the user.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Warranty Analysis | Microsoft Windows Server 2003 Datacenter Edition | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| 64-bit Enabled AIX | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| 64-bit Enabled Solaris | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| HP-UX IPF | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
A fix for this issue for SAS Warranty Analysis 4.2_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D12.html#38491A fix for this issue for SAS Warranty Analysis 4.1 is available at:
http://www.sas.com/techsup/download/hotfix/warnty41.html#038491
When using LDAP authentication, you are unable to navigate SAS Warranty Analyis portlets or run an analysis from the rich client. The problem occurs because the thin client is removing the at symbol (@) and anything that follows from the user ID.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2010-04-12 11:59:17 |
| Date Created: | 2010-01-25 15:44:26 |