SUPPORT / SAMPLES & SAS NOTES
Problem Note 38491: When using LDAP authentication, you are unable to navigate SAS® Warranty Analyis portlets or run an analysis from the rich client
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After enabling LDAP authentication, you might see errors similar to the following from the SAS Warranty Analysis portlets:
Invalid userid or password. An unknown error occurred while attempting to log into the Warranty application - Caused by: com.sas.analytics.mfg.warranty.core.error.client.WarrantyException: com.sas.analytics.mfg.warranty.queue.client.RunningException: Failed to get server connection for task - Caused by: com.sas.services.connection.LoginException: cxf.101.ex.msg: User is not authorized to use any puddles in this pool.
The problem occurs because the thin client is removing the at symbol (@) and anything that follows from the user ID.
As a workaround, you can set up host-based credentials for the user.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Warranty Analysis | Microsoft Windows Server 2003 Datacenter Edition | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| 64-bit Enabled AIX | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| 64-bit Enabled Solaris | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| HP-UX IPF | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||