SUPPORT / SAMPLES & SAS NOTES
Problem Note 38472: An error occurs when multiple users are accessing emerging issues analyses from the Emerging Issues workspace
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The following error message displays while accessing emerging issues analyses from the Emerging Issues workspace when other users are also accessing the analyses:
SAS Warranty Analysis has encountered a problem. Please contact your system administrator.
The details in the message also include the following:
java.rmi.RemoteException: Failed to create Emerging Issues table descriptor
Because the data set access information is not specific to the session, the error occurs when two users access an analysis at the same time.
To work around this issue, coordinate with other users so that only one client at a time is accessing a particular emerging issues analysis.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Warranty Analysis | Microsoft Windows Server 2003 Datacenter Edition | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| 64-bit Enabled AIX | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| 64-bit Enabled Solaris | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| HP-UX IPF | 4.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||