Problem Note 38385: Newly added banner images appear very small in SAS® Web Report Studio
When you initially select a banner image for a report header, the image might appear very small in Edit mode and in View mode. This problem occurs because SAS Web Report Studio caches the thumbnail copy of the image from the Edit Header dialog box.
As a workaround, you can restart your Web application server (Red Hat JBoss, IBM WebSphere, or Oracle WebLogic). You also can manually delete the cached copy of the image in the server's work location. For example, if you are using JBoss and your banner image is named logo.jpg, then you would delete the logo.jpg file in the following location:
\jboss-4.2.0.GA\server\SASServer1\work\jboss.web\localhost\SASWebReportStudio\sas.wrs\tmpnull\BannerImages
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Web Report Studio | Microsoft® Windows® for x64 | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
Microsoft Windows Server 2003 Standard Edition | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
Microsoft Windows XP Professional | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
Windows Vista | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
64-bit Enabled AIX | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
64-bit Enabled Solaris | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
HP-UX IPF | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
Linux for x64 | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
Solaris for x64 | 4.2 | 4.2_M2 | 9.2 TS2M0 | 9.2 TS2M3 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2010-01-15 14:44:45 |
Date Created: | 2010-01-13 08:32:42 |