If a firewall is in place between the SAS^® Model Manager client and the SAS Model Manager server, then the client becomes unresponsive. The problem occurs if you click OK during any one of the following tasks:

• importing documents
• importing models
• importing tables

The SAS^® Analytics Platform server log shows the following error:

Click the Hot Fix tab in this note to access the hot fix for this issue.

The hot fix is specific to the version of the SAS Analytics Platform server that you are using. To determine which version of the SAS Analytics Platform server you are using, see this SAS Note: 18978 "How to determine the version of SAS Analytics Platform".

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Model Manager	Solaris	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3
		AIX	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3
		64-bit Enabled Solaris	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3
		64-bit Enabled AIX	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3
		Windows Vista	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3
		Microsoft Windows XP Professional	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3
		Microsoft Windows Server 2003 Standard Edition	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3
		Microsoft Windows Server 2003 Datacenter Edition	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3
		Microsoft Windows 2000 Server	2.1		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Enterprise Edition	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3
		Windows Vista for x64	2.1	2.3	9.1 TS1M3 SP4	9.2 TS2M3

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Model Manager 2.1 is available at:

http://www.sas.com/techsup/download/hotfix/modelmgr21.html#038056

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A time-out error might occur in SAS® Model Manager 2.1 when importing a document.

Type:	Problem Note
Priority:	high

Date Modified:	2010-07-22 08:57:31
Date Created:	2009-12-07 10:44:11