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Problem Note 38030: Attempts to publish a SAS® Customer Intelligence Studio campaign fail with an error message when you use SAS/ACCESS® Interface to Netezza

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If you run the Publish Reporting Data process or execute a campaign, the process that updates the contact history table fails with the following error when using Netezza as a database:

ERROR: Literal contains unmatched quote.
Return Status in process 5468:
SYSCC=1012
MAError=721
MAMsg=Macro[MACDICHW]. Error in Data Step 
while attempting to create dynamic source code file. Check the log for details.

This error occurs because the macro that is used by SAS® Customer Intelligence is using characters that are not valid when connecting to Netezza.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft Windows 2000 Advanced Server5.19.1 TS1M3 SP4
Microsoft Windows 2000 Datacenter Server5.19.1 TS1M3 SP4
Microsoft Windows 2000 Server5.19.1 TS1M3 SP4
Microsoft Windows 2000 Professional5.19.1 TS1M3 SP4
Microsoft Windows NT Workstation5.19.1 TS1M3 SP4
Microsoft Windows Server 2003 Datacenter Edition5.15.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows Server 2003 Enterprise Edition5.15.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows Server 2003 Standard Edition5.15.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows XP Professional5.15.39.1 TS1M3 SP49.2 TS2M0
Windows Vista5.15.39.1 TS1M3 SP49.2 TS2M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.