Problem Note 38027: Attempts to publish a SAS® Customer Intelligence Studio campaign fail with an error message when using SAS® Scalable Performance Data Server®
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The following error message is displayed when you try to publish a SAS Customer Intelligence Studio campaign:
ERROR: Variable CONTACT_DTTM not found
The error occurs because the following three columns were renamed for the contact history table and the new names were not communicated to SAS Scalable Performance Data Server:
- CONTACT_DTTM
- RESPONSE_DTTM
- PRESENTED_TREATMENT_DTTM
The new names are:
- CDTTM
- RDTTM
- PTDTT
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
A fix for this issue for SAS Marketing Automation 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/ma51.html#038027
"ERROR: Variable CONTACT_DTTM not found" error occurs because three columns were renamed for the contact history table and the new names were not communicated to SAS Scalable Performance Data Server.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2010-04-11 17:29:43 |
| Date Created: | 2009-12-03 15:16:32 |