Problem Note 38909: A blank screen appears when you enter non-numeric characters in the Base Amount field
In SAS® OpRisk Monitor, you should receive a validation-error message when you click Save after entering non-numeric characters in the Base Amount field on any screen where the field is editable (for example, the Incident Event screen). Instead, you will see a blank screen containing only the Log Off and Help links at the top of the page. You can click the browser Back button to return to the original screen and correct the problem. The log file contains the following message:
Error Message: Not a valid number
Error Code: 500
Target Servlet: action
Error Stack:
com.sas.oprisk.framework.server.OpRiskFrameworkError: Not a valid number
at
com.sas.oprisk.framework.server.util.ParsingUtils.parseDouble(ParsingUtils.java:
284)
at
com.sas.oprisk.monitor.web.cui.runtime.component.AbstractCurrencyComponent.updat
eContext(AbstractCurrencyComponent.java:152)
at
com.sas.oprisk.monitor.web.cui.runtime.MonitorUIContextImpl.updateFromRequest(Mo
nitorUIContextImpl.java:288)
at
com.sas.oprisk.monitor.web.cui.runtime.MonitorUIContextImpl.updateFromRequest(Mo
nitorUIContextImpl.java:236)
at
com.sas.oprisk.server.web.AbstractCustomizableScreenForm.resetContext(AbstractCu
stomizableScreenForm.java:79)
at
com.sas.oprisk.server.web.AbstractCustomizableScreenForm.reset(AbstractCustomiza
bleScreenForm.java:48)
at
com.sas.oprisk.server.base.ImpactDetailForm.reset(ImpactDetailForm.java:2504)
at
org.apache.struts.action.RequestProcessor.processPopulate(RequestProcessor.java:
811)
at
com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.processPopulate(Monitor
StrutsRequestProcessor.java:116)
at
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:194)
at
com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.continuationCallback(Mo
nitorStrutsRequestProcessor.java:70)
at
com.sas.oprisk.monitor.web.MonitorRequestPreprocessor.process(MonitorRequestPrep
rocessor.java:349)
at
...Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS OpRisk Monitor | Microsoft® Windows® for x64 | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Datacenter Edition | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Standard Edition | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Microsoft Windows Server 2008 | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Microsoft Windows XP Professional | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Windows 7 Enterprise 32 bit | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Windows 7 Enterprise x64 | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Windows 7 Home Premium 32 bit | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Windows 7 Home Premium x64 | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Windows 7 Professional 32 bit | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Windows 7 Professional x64 | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Windows 7 Ultimate 32 bit | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Windows 7 Ultimate x64 | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Windows Vista | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| 64-bit Enabled AIX | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| 64-bit Enabled Solaris | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| HP-UX IPF | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
| Linux for x64 | 4.1 | 4.2 | 9.2 TS2M2 | 9.2 TS2M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2010-10-13 16:06:54 |
| Date Created: | 2010-03-03 09:52:50 |
