Problem Note 38799: Alerts might fail to display in Alert views in SAS® Regular Price Optimization
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Alerts might fail to display in the Alert views in SAS® Regular Price Optimization. An error similar to the following might be found in the client log:
!ENTRY org.eclipse.core.jobs 4 2 2009-11-02 14:04:59.752 !MESSAGE An internal error occurred during: "Load Alerts". !STACK 0 java.lang.OutOfMemoryError
The error occurs when both of the following conditions are true:
- When there is a locale mismatch between the server and the client machine or when the server connection is lost, the UI restarts itself and looses the Java VM parameters that are used to increase the heap size.
- When the system generates a large number of alerts in the Alert views.
To work around this issue, add the following argument to the distuidio.ini file:
–nl en
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Regular Price Optimization | Microsoft Windows Server 2003 Datacenter Edition | 3.2 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Enterprise Edition | 3.2 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 3.2 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
| 64-bit Enabled AIX | 3.2 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M2 | ||
A fix for this issue for SAS Merchandise Intelligence 3.2 is available at:
http://www.sas.com/techsup/download/hotfix/ro32.html#038799| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2010-02-19 16:32:29 |
| Date Created: | 2010-02-19 09:30:26 |