Problem Note 38029: Attempts to view the details of a SAS® Customer Intelligence business context fail with a null pointer error
 |  |  |  |  |
When you try to view the details of a business context in the SAS® Customer Intelligence plug-in for SAS® Management Console, the following null pointer error occurs:
javax.ejb.EJBException: EJB Exception: : java.lang.NullPointerException com.sas.analytics.crm.custdata.datapattern.VerboseInformationMap.navigate(VerboseInformationMap.java:178) at com.sas.analytics.crm.custdata.datapattern.VerboseInformationMap.navigateText(VerboseInformationMap.java:167)
There is no workaround.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Plug-ins for SAS Management Console | Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled AIX | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled Solaris | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| HP-UX IPF | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
A fix for this issue for SAS Marketing Automation 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/ma51.html#038029| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2010-04-11 17:44:39 |
| Date Created: | 2009-12-03 15:33:12 |