Problem Note 37684: The SAS® Add-In for Microsoft Office cannot display reports when SAS® Web Report Studio is deployed in a clustered environment
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When SAS Web Report Studio is deployed to a cluster of servers, you might see the following error in the SAS Add-In for Microsoft Office when you attempt to open a report:
This report contains SAS Web Report Studio features which are not supported in this version of SAS Add-In for Microsoft Office
As a workaround, you can switch to a single server instance.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-in for Microsoft Office | Microsoft® Windows® for x64 | 4.2 | 4.22 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 4.22 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 4.22 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 4.22 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 4.2 | 4.22 | 9.2 TS2M0 | 9.2 TS2M3 | ||
| Windows Vista | 4.2 | 4.22 | 9.2 TS2M0 | 9.2 TS2M3 | ||
A fix for this issue for SAS Enterprise Guide 4.22 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/A53.html#37684A fix for this issue for SAS Add-in for Microsoft Office 4.22 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/A54.html#37684A fix for this issue for SAS Web Report Studio 4.2_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/A55.html#37684A fix for this issue for SAS Web Report Viewer 4.2_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/A62.html#37684| Type: | Problem Note |
| Priority: | high |
| Topic: | Query and Reporting ==> Interactive Querying Query and Reporting ==> Report Distribution Query and Reporting Third Party ==> Products ==> Microsoft Office |
| Date Modified: | 2009-11-02 11:55:05 |
| Date Created: | 2009-11-02 11:49:47 |