Graphics output might not display in the remote browser window when SAS is running in double- byte character set (DBCS) mode. This typically occurs when using device drivers such as GIF and PNG with the ODS HTML statement. Instead of displaying the graph, the only thing that appears in the remote browser window is a red "X", indicating a broken HTML link.

This problem only occurs when using the DBCS version of SAS.

To circumvent the problem, do one of the following:

1. Create your HTML output using the ACTIVEX or JAVA device driver.

2. Create your graphics output in a format other than HTML (such as PDF or RTF).

3. View your HTML output outside of SAS.

Operating System and Release Information

Product Family	Product	System	SAS Release
			Reported	Fixed*
SAS System	N/A	z/OS	9.2 TS1M0	9.2 TS3M0
		Microsoft® Windows® for 64-Bit Itanium-based Systems	9.2 TS1M0
		Microsoft Windows Server 2003 Datacenter 64-bit Edition	9.2 TS1M0
		Microsoft Windows Server 2003 Enterprise 64-bit Edition	9.2 TS1M0
		Microsoft Windows XP 64-bit Edition	9.2 TS1M0
		Microsoft® Windows® for x64	9.2 TS1M0
		Microsoft Windows Server 2003 Datacenter Edition	9.2 TS1M0
		Microsoft Windows Server 2003 Enterprise Edition	9.2 TS1M0
		Microsoft Windows Server 2003 Standard Edition	9.2 TS1M0
		Microsoft Windows XP Professional	9.2 TS1M0
		Windows Vista	9.2 TS1M0
		64-bit Enabled AIX	9.2 TS1M0	9.2 TS3M0
		64-bit Enabled HP-UX	9.2 TS1M0	9.2 TS3M0
		64-bit Enabled Solaris	9.2 TS1M0	9.2 TS3M0
		HP-UX IPF	9.2 TS1M0	9.2 TS3M0
		Linux	9.2 TS1M0	9.2 TS3M0
		Linux for x64	9.2 TS1M0	9.2 TS3M0
		OpenVMS on HP Integrity	9.2 TS1M0	9.2 TS3M0
		Solaris for x64	9.2 TS1M0	9.2 TS3M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

---

A fix for this issue for Base SAS 9.21_M1 is available at:

http://ftp.sas.com/techsup/download/hotfix/HF2/A50.html#37534

---

Graphics output might not display in the remote browser window when SAS® is running in DBCS mode.

Type:	Problem Note
Priority:	medium

Date Modified:	2009-12-11 14:05:20
Date Created:	2009-10-22 11:07:58