Installation Note 37389: An "Out of Memory" error occurs while users are on the system and the system becomes unresponsive in SAS® Merchandise Planning 6.1.3
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An "Out of Memory" error occurs while users are on the system and the system becomes unresponsive with SAS® Merchandise Planning 6.1.3.
LDR_CNTRL and MEMSIZE parameters need to be added to the WebLogic startup script of a SAS® Merchandise Planning deployment.
These parameters are used to tune the number of threads (correlates to the number of users) that are allocated in stack memory. Stack memory is used for transactions.
The following changes need to be made to the setMMAXEnv.sh file:
- LDR_CNTRL=MAXDATA=0xD0000000@DSA
- export LDR_CNTRL MEM_ARGS="-ms1024m -mx2048m"
The parameters are required to manage memory properly.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Merchandise Financial Planning and SAS Merchandise In-Season Management | 64-bit Enabled AIX | 6.1.3 | 9.1 TS1M3 SP4 | ||
| 64-bit Enabled Solaris | 6.1.3 | 9.1 TS1M3 SP4 | ||||
| SAS System | SAS Merchandise Assortment Planning | 64-bit Enabled AIX | 6.1.3 | 9.1 TS1M3 SP4 | ||
| 64-bit Enabled Solaris | 6.1.3 | 9.1 TS1M3 SP4 | ||||
| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2009-12-09 14:18:00 |
| Date Created: | 2009-10-08 13:12:41 |