Attempts to create reports from SAS Warranty Analysis fail if the data mart is on a SAS Scalable Performance Data Server (SAS SPD Server) that is on a different computer system than the SAS Warranty Analysis servers. SAS Warranty Analysis uses SAS/CONNECT^® software to connect to the SAS SPD Server, and an error message indicates that it is not able to connect to a remote server. When SAS Warranty Analysis is unable to connect to the server, it cannot access the data it requires in order to create reports.

You can verify that SAS SPD Server is on a remote server if the SERVER option in the PARMSL.DATASOURCEIDS data set points to a server other than the SAS Warranty Analysis servers.

A workaround is to install the SPD Name Server on the same computer system as the SAS Warranty Analyis metadata server.

Select the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Warranty Analysis	Microsoft Windows Server 2003 Datacenter Edition	4.1	4.2	9.1 TS1M3 SP4	9.2 TS2M2
		Microsoft Windows Server 2003 Enterprise Edition	4.1	4.2	9.1 TS1M3 SP4	9.2 TS2M2
		Microsoft Windows Server 2003 Standard Edition	4.1	4.2	9.1 TS1M3 SP4	9.2 TS2M2
		64-bit Enabled AIX	4.1	4.2	9.1 TS1M3 SP4	9.2 TS2M2
		64-bit Enabled Solaris	4.1	4.2	9.1 TS1M3 SP4	9.2 TS2M2

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Warranty Analysis 4.1 is available at:

http://www.sas.com/techsup/download/hotfix/warnty41.html#037187

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Attempts to create reports from SAS Warranty Analysis fail because a coding error prevents SAS Warranty Analysis from connecting to a remote SAS Scalable Performance Data Server.

Type:	Problem Note
Priority:	high

Date Modified:	2009-10-16 15:12:02
Date Created:	2009-09-16 09:34:01