Problem Note 37006: Assessment scores are blank in the risk profile
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When using SAS® OpRisk Monitor and reviewing risk scores in the risk profile, the scores might be blank, even though risks were correctly processed through an assessment.
The problem occurs if all three of these conditions are true:
- You created more than one risk during the assessment stage, or you edited more than one risk during the assessment stage (the problem does not occur if you create risks during planning and scoping stages).
- You assigned more than one of the new risks to the same assessor.
- The new risks have the same risk event type.
You can see correct (non–blank) scores in the Recent Assessments table inside the risk instance, or in the answers for reporting.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS OpRisk Monitor | Microsoft® Windows® for x64 | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Datacenter Edition | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2008 | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows XP Professional | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Windows Vista | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| 64-bit Enabled AIX | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| 64-bit Enabled Solaris | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| HP-UX IPF | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Linux for x64 | 4.1 | 4.2 | 9.2 TS2M0 | 9.2 TS2M2 | ||
A fix for this issue for SAS OpRisk Monitor 4.1_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B02.html#37006A fix for this issue for SAS OpRisk Monitor 4.1_M3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D70.html#37006| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2010-06-01 08:42:47 |
| Date Created: | 2009-08-27 10:34:43 |