The SAS^® Management Console or SAS^® Deployment Wizard constantly repaints the screen when they are executed on a Unix machine and displayed on Hummingbird's Exceed version 13.0.0.222 X Window display. The constant repainting of the screen renders the SAS Management Console or SAS Deployment Wizard unusable.

This is a known issue between Java displays and the Hummingbird Exceed version 13.0.0.222. Hummingbird Exceed is now known as Open Text Connectivity Solutions. The following information comes from the Connectivity Helpdesk:

The version of Hummingbird Exceed 2008 that caused the repainting issue is 13.0.0.222. To resolve this issue, the Connectivity 2008 Service Pack 10 will need to be applied and several XConfig settings will need to be adjusted.

To Obtain the Connectivity 2008 Service Pack 10. Open Text users will require their VPS number when contacting Open Text Connectivity Helpdesk.

Open Text will provide a zip file for win32 and X64 Windows machines. This service pack is approximately 165 MB and will applied patches to Exceed Secure Shell as well as Hummingbird Exceed 2008. After the patch is applied, Hummingbird Exceed 2008 will be upgraded to version 13.0.5.247

Once Hummingbird Exceed 2008 has been upgraded, you must adjust the following settings in XConfig by following these steps:

1. Start ► Programs ► Hummingbird Connectivity 2008 ► Exceed Tools ► XConfig
2. Select Font Management ► Select Advanced Settings Tab and Check Optimize for Java VM. Validate and Apply Changes (Select green check icon)
3. Select Display and Video ► Screen 9 and in the Window Manager Box select Native from the pulldown selections. Validate and Apply Changes (Select green check icon)
4. At this point, login to your UNIX session and invoke SAS Deployment Wizard via setup.sh.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Management Console	Solaris for x64	9.2_M1		9.2 TS2M0
		Linux	9.2_M1		9.2 TS2M0
		Linux for x64	9.2_M1		9.2 TS2M0
		HP-UX IPF	9.2_M1		9.2 TS2M0
		64-bit Enabled Solaris	9.2_M1		9.2 TS2M0
		64-bit Enabled HP-UX	9.2_M1		9.2 TS2M0
		64-bit Enabled AIX	9.2_M1		9.2 TS2M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

---

Displaying the SAS® Management Console or SAS® Deployment Wizard executed from UNIX and using X Window emulator Hummingbird Exceed version 13.0.0.222 constantly repaints the screen rendering the SAS Management Console or SAS Deployment Wizard unusuable.

Type:	Usage Note
Priority:

Date Modified:	2009-11-12 15:05:52
Date Created:	2009-11-09 15:48:35