Installation Note 37098: A special command is required to restart the SAS® Remote Services after you apply a SAS® 9.2 maintenance release
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After you apply a maintenance release to a SAS 9.2 installation, the following error might occur in the Web application-server log when you attempt to invoke the Web application server:
ERROR [] com.sas.svcs.authentication.helper.UserContextFactoryBean -
RemoteException occurred in server thread; nested exception is:
java.rmi.UnmarshalException: invalid method hash
java.rmi.ServerException: RemoteException occurred in server thread;
nested exception is:
java.rmi.UnmarshalException: invalid method hash
at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
at sun.rmi.transport.Transport$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Unknown Source)
. . .more messages. . .
If this error occurs, many additional errors are displayed later in the log. When the error occurs, the SAS Web applications will not start successfully.
The error occurs if the SAS Remote Services are not started properly after the maintenance release is installed.
To restart the SAS Remote Services properly, enter the following command at a DOS prompt:
SAS-configuration-directory\
Lev1\Web\Applications\RemoteServices\RemoteServices.bat restart
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS Foundation Services | Microsoft Windows XP Professional | 9.2 TS2M0 | |
| Windows Vista | 9.2 TS2M0 | |||
| 64-bit Enabled AIX | 9.2 TS2M0 | |||
| 64-bit Enabled Solaris | 9.2 TS2M0 | |||
| Microsoft Windows Server 2008 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Standard Edition | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 9.2 TS2M0 | |||
| Microsoft® Windows® for x64 | 9.2 TS2M0 | |||
| HP-UX IPF | 9.2 TS2M0 | |||
| Linux for x64 | 9.2 TS2M0 | |||
| Solaris for x64 | 9.2 TS2M0 | |||
| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2009-09-24 13:54:06 |
| Date Created: | 2009-09-04 13:55:40 |