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Problem Note 36366: SAS® Customer Intelligence Response and Contact History performance improvements
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The following changes to SAS® Customer Intelligence Studio 5.1 are available via a hot fix and can improve performance:
- Response and Contact History JMS Messages are no longer persistent.
JMS messages in a queue on the CICommonCHTricklingInsertQueue or the CICommonRHTricklingInsertQueue no longer have reliable persistence; they are now transient. You can use the WebSphere Administration console to change the message persistence attribute to non-persistent.
- Duplicate requests to the SAS® Metadata Server on Response and Contact History updates have been eliminated.
- Response History Updates no longer show warnings in the macore.log when null messages are received.
Previously, you might see a message like this: null message received inside the RH Trickling insert task
After applying the hot fix 51MA05 you will benefit from these performance improvements.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||