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Problem Note 36317: An error occurs when you close a campaign with a calculated data item without saving the campaign

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The following error occurs when you close a campaign with a calculated data item without saving the campaign:

ERROR: var varinfold is not found

The error occurs in either of the following situations.

Situation 1

The error can occur when you perform the following steps:

  1. Create a new diagram in SAS® Customer Intelligence Studio.
  2. Add a Select node.
  3. Select a newly created calculated data item in the Select node.
  4. Update counts for the Select node and close the diagram.

Situation 2

The error can also occur if you perform these steps:

  1. Open a diagram with calculated data items in SAS Customer Intelligence Studio.
  2. Update the counts on any node.
  3. Close the diagram.

When the error occurs, you will see the following error message in the log file:

2006-06-28 11:21:30,169 [ERROR]  
sasdemo
lytics.crm.flow.ejb.FlowBean_8pxhvo_Impl - Application Exception cleaning up dpm cached calc items during shutdown: varInfoId is not found : BB3HTULPUMUC4AAA

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft Windows 2000 Advanced Server5.19.1 TS1M3 SP4
Microsoft Windows 2000 Datacenter Server5.19.1 TS1M3 SP4
Microsoft Windows 2000 Server5.19.1 TS1M3 SP4
Microsoft Windows 2000 Professional5.19.1 TS1M3 SP4
Microsoft Windows NT Workstation5.19.1 TS1M3 SP4
Microsoft Windows Server 2003 Datacenter Edition5.15.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows Server 2003 Enterprise Edition5.15.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows Server 2003 Standard Edition5.15.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows XP Professional5.15.39.1 TS1M3 SP49.2 TS2M0
Windows Vista5.15.39.1 TS1M3 SP49.2 TS2M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.