Problem Note 36317: An error occurs when you close a campaign with a calculated data item without saving the campaign
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The following error occurs when you close a campaign with a calculated data item without saving the campaign:
ERROR: var varinfold is not found
The error occurs in either of the following situations.
Situation 1
The error can occur when you perform the following steps:
- Create a new diagram in SAS® Customer Intelligence Studio.
- Add a Select node.
- Select a newly created calculated data item in the Select node.
- Update counts for the Select node and close the diagram.
Situation 2
The error can also occur if you perform these steps:
- Open a diagram with calculated data items in SAS Customer Intelligence Studio.
- Update the counts on any node.
- Close the diagram.
When the error occurs, you will see the following error message in the log file:
2006-06-28 11:21:30,169 [ERROR] sasdemo
lytics.crm.flow.ejb.FlowBean_8pxhvo_Impl - Application Exception cleaning up dpm cached calc items during shutdown: varInfoId is not found : BB3HTULPUMUC4AAA
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
A fix for this issue for SAS Marketing Automation 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/ma51.html#036317
ERROR: var varInfoId is not found
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2009-07-14 11:29:22 |
| Date Created: | 2009-06-22 15:35:09 |