Problem Note 36393: ERROR: "An OLAP server thread has failed" occurs when a drill-through query returns no records
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When a drill-through query results in an empty table, some clients might display the following error:
An OLAP server thread has failed
Affected clients include SAS® Web OLAP Viewer for Java, SAS® Information Delivery Portal, and SAS® Web Report Studio.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS OLAP Server | z/OS | 9.1 TS1M3 | 9.2 TS2M0 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Microsoft Windows XP 64-bit Edition | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Advanced Server | 9.1 TS1M3 | |||
| Microsoft Windows 2000 Datacenter Server | 9.1 TS1M3 | |||
| Microsoft Windows 2000 Server | 9.1 TS1M3 | |||
| Microsoft Windows 2000 Professional | 9.1 TS1M3 | |||
| Microsoft Windows NT Workstation | 9.1 TS1M3 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Windows Vista | 9.1 TS1M3 | 9.2 TS2M0 | ||
| 64-bit Enabled AIX | 9.1 TS1M3 | 9.2 TS2M0 | ||
| 64-bit Enabled HP-UX | 9.1 TS1M3 | 9.2 TS2M0 | ||
| 64-bit Enabled Solaris | 9.1 TS1M3 | 9.2 TS2M0 | ||
| HP-UX IPF | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Linux | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Linux on Itanium | 9.1 TS1M3 | 9.2 TS2M0 | ||
| OpenVMS Alpha | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Solaris for x64 | 9.1 TS1M3 | 9.2 TS2M0 | ||
| Tru64 UNIX | 9.1 TS1M3 | 9.2 TS2M0 | ||
A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:
http://www.sas.com/techsup/download/hotfix/e9_sbcs_prod_list.html#036393A fix for SAS 9.1.3 (9.1 TS1M3) with Asian Language Support (DBCS) for this issue is available at:
http://www.sas.com/techsup/download/hotfix/e9_dbcs_prod_list.html#036393| Type: | Problem Note |
| Priority: | high |
| Topic: | Query and Reporting ==> OLAP (Online Analytical Processing) |
| Date Modified: | 2009-06-29 10:38:38 |
| Date Created: | 2009-06-29 10:16:32 |