The following are various tips and techniques for troubleshooting the installation and configuration of SAS Web Parts for Microsoft SharePoint. Which tips you implement will vary according to the specifics of your installation.

SAS^® 9.2, 9.3, and 9.4 Integration Technologies

The machine on which the SAS Web Parts for Microsoft SharePoint service runs must have the SAS Integration Technologies client for the Windows operating system installed. See SAS Note 36207: "Installing the SAS^® 9.2 Integration Technologies client from a SAS Software Depot."

If the server is a Windows 2008 server, an installation failure message might occur.

SAS Web Parts for Microsoft SharePoint

Once the SAS Web Parts for Microsoft SharePoint service has been created, verify that the URL is correct and working properly. The URL uses the following convention:

https://machine name/SASWebPartsService/Service.svc

For example:

https://andrews05.trc.sas.com/SASWebPartsService/Service.svc

Note: The URL begins with https, not http.

Health and Diagnostics

SAS Web Parts for Microsoft SharePoint has a health and diagnostics URL that reports the current status:

http://machine name/_layouts/sas.webparts/diagnostics.aspx

For the SAS web parts 6.1 release the URL is:

http://machine name/_layouts/saswebparts/diagnostics.aspx

For example:

http://andrews05/_layouts/sas.webparts/diagnostics.aspx

http://andrews05.trc.sas.com/_layouts/sas.webparts/diagnostics.aspx
 

Or in the case or the 6.1 release:

 

http://andrews05/_layouts/saswebparts/diagnostics.aspx

http://andrews05.trc.sas.com/_layouts/saswebparts/diagnostics.aspx

 

 

 

 

 

 

 

SAS^® BI Dashboard Configuration

The SAS BI Dashboard configuration section of the installation instructions includes a step to modify the bid.Midtier.trusted.URLs. These server names are not prefixed with http://. Note that this example does not have http:// prefixes:
 

 

SAS BI Dashboards and Stored Processes

If there is a SAS BI Dashboard or stored process that is not working, try it outside of SAS Web Parts for Microsoft SharePoint. For example, you could try them with the SAS^® Information Delivery Portal.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Web Parts for Microsoft SharePoint	Microsoft Windows Server 2003 Enterprise Edition	1.1
		Microsoft Windows Server 2003 Standard Edition	1.1
		Microsoft Windows Server 2008	1.1

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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Troubleshooting information and techniques for SAS Web Parts Installation and Configuration

Type:	Usage Note
Priority:

Date Modified:	2013-10-31 13:59:37
Date Created:	2009-06-23 11:04:55