File downloads do not work when the Investigation user interface is being accessed through a single socket layer (SSL) using Internet Explorer. The problem is due to a problem within Internet Explorer. The problem and resolution are listed in the links below.

• "Internet Explorer Cannot Download" Error Message When You Use an HTTPS URL to Open an Office Document or PDF File
• Internet Explorer file downloads over SSL do not work with the cache control headers
• Content-Disposition: attachment article in Japanese

Click the Hot Fix tab in this note to access the hot fix for this issue.

As a workaround, you can either use the resolution suggested by Microsoft or enable the sasaml.config property, sasaml.browser.cache.

The sasaml.browser.cache property default value is "disable". This setting disables caching of the pages by browsers, which prevents you from viewing previous pages by using the Back button in Internet Explorer after you have logged off.

Example from sasaml.config:

Operating System and Release Information

A fix for this issue for SAS Anti-Money Laundering 4.2 is available at: