Problem Note 35701: Not all e-mail failures are recorded in the audit log or broadcast summary
SAS® Digital Marketing reports e-mail failure deliveries that occur because of e-mail server connection problems in the broadcast log. However, they are not reported in the E-mail failures column in the broadcast summary or in the audit log.
If you see an error that is similar to the following in the broadcast log, then this has occurred:
NODE="xxxx.xxx.xxx.com"
Sending failed;
nested exception is:
class javax.mail.MessagingException: Could not connect to SMTP host:
yyy.yyy.com, port: zz
[ERROR@YYYY-MM-DD hh:mm:ss.xxx] Aborting send to "aaaaaa@bbbbbbbb.com" after 7
tries.
[EXCEPTION@YYYY-MM-DD hh:mm:ss.xxx]
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS Digital Marketing | Microsoft Windows 2000 Advanced Server | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Datacenter Server | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Server | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Professional | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows NT Workstation | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| 64-bit Enabled AIX | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| 64-bit Enabled HP-UX | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| 64-bit Enabled Solaris | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| HP-UX IPF | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Linux | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2009-05-11 10:09:27 |
| Date Created: | 2009-04-27 15:23:07 |
