Problem Note 35514: SAS® Customer Intelligence is performing slower than anticipated
SAS Customer Intelligence might not perform as expected when executing campaigns that contain multiple threads.
If you see the following warning in the macore.log, it indicates that the concurrency is being automatically set back to 1 from that configured as the maximum number of concurrent processes per diagram in the SAS® Management Console plug-in, SAS Customer Intelligence Environment Settings.
YYYY-MM-DD HH:MM:SS,xxx WARN [xxxxxxxxxxxxxxxxx:-xxxxx,user name] com.sas.analytics.crm.task.ejb.TaskSequence - Unable to get environment data for session while looking up maximum number of concurrent processes. Using 1
There is no work around for this problem
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Reported Release | Fixed Release* |
| SAS System | SAS Customer Intelligence Core Mid-Tier | Microsoft Windows 2000 Advanced Server | 5.1 | |
| Microsoft Windows 2000 Datacenter Server | 5.1 | |
| Microsoft Windows 2000 Server | 5.1 | |
| Microsoft Windows 2000 Professional | 5.1 | |
| Microsoft Windows NT Workstation | 5.1 | |
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 |
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 |
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 |
| Microsoft Windows XP Professional | 5.1 | 5.3 |
| Windows Vista | 5.1 | 5.3 |
| 64-bit Enabled AIX | 5.1 | 5.3 |
| 64-bit Enabled Solaris | 5.1 | 5.3 |
| HP-UX IPF | 5.1 | 5.3 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2009-07-14 13:47:05 |
| Date Created: | 2009-04-09 11:01:24 |
