Installation Note 35510: When installing SAS® Download Manager on Vista, a "JVM not found" error message might appear
When you are installing the SAS Download Manager on Vista, the following error message might appear:
After you click Finish, this error occurs:
Subsequently, Vista will display this message:
From this dialog box, you can either select Restart the program as an administrator or Cancel.
If you select Cancel, you can then install as administrator by right-clicking the installation file and selecting Run as Administrator.
Operating System and Release Information
| SAS System | SAS Download Manager | Windows Vista | 1.4 | | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
When installing SAS® Download Manager on Vista, a "JVM not found" error message might appear. Following that, a Java exception error occurs and Vista displays the Program Compatability Assistant. From this dialog box, you can either restart the program as an administrator or select Cancel.
| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2009-04-16 10:08:55 |
| Date Created: | 2009-04-08 17:14:03 |