Problem Note 35501: Changes in the session timeout value in SAS® Foundation Services might cause login errors and cause system users to be unavailable
If you change the session timeout value in SAS Foundation Services (SAS® Remote Services and SAS® Web Report Studio 4.2 Local Services) you might receive the following error message in WebSphere when you try to log in to SAS Web Report Studio or SAS® Information Delivery Portal:
[2/25/09 13:36:06:223 CET] 00000074 ServletWrappe E SRVE0100E: Did not realize
init() exception thrown by servlet remote:
org.springframework.beans.factory.BeanCreationException: Error creating bean
with name 'metadataUser' defined in ServletContext resource
[/WEB-INF/spring-config/infrastructure-config.xml]: Invocation of init method
failed; nested exception is java.lang.IllegalStateException: Unable to retrieve
requested user, sastrust@saspw. Is one defined in the remote UserService with
the required name?
When session timeouts are activated, after a period of time some system users will be unavailable which might cause errors in the applications.
Operating System and Release Information
| SAS System | SAS Web Report Studio | Microsoft® Windows® for x64 | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| Microsoft Windows XP Professional | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| 64-bit Enabled AIX | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| 64-bit Enabled Solaris | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| HP-UX IPF | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| Linux for x64 | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| Solaris for x64 | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2009-04-09 10:55:22 |
| Date Created: | 2009-04-08 13:01:20 |
