Problem Note 35126: When running the SASĀ® Add-In for Microsoft Office and exiting various Microsoft Office products, you might receive an error message
If the SAS Add-In for Microsoft Office is installed and you exit out of the Microsoft Office products Excel, Word or PowerPoint, you might receive a pop-up window similar to the following:

Note: The message will contain the name of the Microsoft Office product that is being used at the time of the failure. For example:
Microsoft Office PowerPoint
Microsoft Office PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Restart Microsoft Office PowerPoint (Note there is a check box to either do this or not)
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve Microsoft Office
Excel. We will treat this report as confidential and anonymous.
What data does this error report contain?
Why should I report to Microsoft?
Send Error Report Don't Send
To correct the error, complete the following steps:
- Navigate to C:\Program Files\SAS\Shared Files\Secure on the client machine.
- Rename the files tcpdeam.dll and tcpdencr.dll to tcpdeam.dll.old and tcpdencr.dll.old.
- Copy the files from C:\Program Files\SAS\SAS 9.1\core\sasexe to C:\Program Files\SAS\Shared Files\Secure.
Operating System and Release Information
| SAS System | SAS Add-in for Microsoft Office | Microsoft Windows 2000 Advanced Server | 2.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Datacenter Server | 2.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Server | 2.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Professional | 2.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows NT Workstation | 2.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Datacenter Edition | 2.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Enterprise Edition | 2.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Standard Edition | 2.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows XP Professional | 2.1 | | 9.1 TS1M3 SP4 | |
| Windows Vista | 2.1 | | 9.1 TS1M3 SP4 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
If the SAS Add-In for Microsoft Office is installed and you exit out of Microsoft Office Excel, Microsoft Office Word or Microsoft PowerPoint, you might receive a pop-up error message for the Microsoft Office product being used
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2009-04-13 14:47:18 |
| Date Created: | 2009-03-13 10:43:17 |