Problem Note 34742: SAS® Add-In for Microsoft Office 2.1 and earlier versions fail to install on Windows x64 operating systems
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When you attempt to install SAS Add-In for Microsoft Office 2.1 on Microsoft Windows XP Professional x64 operating systems, the following message is displayed in the InstallShield Wizard dialog box:
After you click OK, another message might be displayed:
Title: Unexpected Error Unexpected error encountered performing this action. Error code: -5015.
SAS Add-In for Microsoft Office 2.1 is supported on Microsoft Windows XP Service Pack 2 32-bit version. The system requiremements are in System Requirements for SAS Add-In for Microsoft Office.
Support for Microsoft Windows x64 operating systems that run on Intel processors is planned for a later release of SAS Add-in for Microsoft Office.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-in for Microsoft Office | Microsoft® Windows® for x64 | 2.1 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Advanced Server | 2.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 2.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 2.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 2.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 2.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 2.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 2.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Standard Edition | 2.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows XP Professional | 2.1 | 9.1 TS1M3 SP4 | ||||
| Windows Vista | 2.1 | 9.1 TS1M3 SP4 | ||||
SAS® Add-In for Microsoft Office 2.1 and earlier versions fail with the error message "SAS Add-In for Microsoft Office is not supported on 64-bit versions of Windows. Click OK to exit the Setup Wizard." This is because 2.1 and earlier versions are not supported on 64-bit operating systems.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2009-04-02 16:11:13 |
| Date Created: | 2009-02-09 13:44:35 |