SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 34435: SAS® Web Report Studio might display "Print renderer failure"

DetailsHotfixAboutRate It

SAS Web Report Studio might display the following error when you attempt to print a report:

Print renderer failure The adapter: com.sas.report.render.view.pdf.itext.
adapters.table.relational.TableAdapter does not fit on page!!!!!!.

One cause of this issue was addressed in a hot fix for release 3.1 and fixed without a hot fix at 4.2. If you are using release 3.1, then click the Hot Fix tab in this note to access the hot fix for this issue.

If you are using release 4.2 or later and you see this error, then try the following workarounds:

  • Change the Orientation from Portrait to Landscape or vice versa.
  • For each Orientation, try different Fit options (Wrap or Fit).
  • Try a different paper Size.
  • Reduce your margins. For example, if your margins are set at the default of 1 inch (or cm) on each side, then try changing the margins to .5 or .25.

Other workarounds include the following:

  • Adjust the layout of the report. For example:
    • If four (or more) objects are displayed side by side, try moving some of the objects to the next row in the layout.
    • Adjust the alignment specified for the cells in the layout.
    • Headers and footers have three sections. If possible, move the content from its current section to a different section.
  • Open the report in a Microsoft Office application using the SAS® Add-In for Microsoft Office. Then, print the report from that application.


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Web Report Studio64-bit Enabled Solaris3.19.1 TS1M3 SP4
64-bit Enabled AIX3.19.1 TS1M3 SP4
Windows Vista for x643.19.1 TS1M3 SP4
Windows Vista3.19.1 TS1M3 SP4
Microsoft Windows XP Professional3.19.1 TS1M3 SP4
Microsoft Windows Server 2003 Standard Edition3.19.1 TS1M3 SP4
Microsoft Windows Server 2003 Enterprise Edition3.19.1 TS1M3 SP4
Microsoft Windows Server 2003 Datacenter Edition3.19.1 TS1M3 SP4
Microsoft Windows NT Workstation3.19.1 TS1M3 SP4
Microsoft Windows 2000 Professional3.19.1 TS1M3 SP4
Microsoft Windows 2000 Server3.19.1 TS1M3 SP4
Microsoft Windows 2000 Datacenter Server3.19.1 TS1M3 SP4
Microsoft Windows 2000 Advanced Server3.19.1 TS1M3 SP4
Microsoft® Windows® for x643.19.1 TS1M3 SP4
HP-UX IPF3.19.1 TS1M3 SP4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.