SUPPORT / SAMPLES & SAS NOTES
Problem Note 34379: An error message might occur when using the Define Thresholds screen from Risk Heatmap in SAS® OpRisk Monitor
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In SAS OpRisk Monitor, you might encounter the following error message when using the Define Thresholds screen.
The thresholds values must be numbers.
You access the Define Thresholds screen by performing the following steps:
- Select tab "Reporting".
- Select link "Risk Heatmap".
- Select link "Define Thresholds".
In this circumstance, you might not be able to cancel out of the dialog. A possible workaround is to ensure that all values are entered, even if the value is zero. In addition, use a comma as a separator and use leading and trailing zeroes.
The following examples illustrate effective and ineffective values:
0,0 will be effective. 5,0 will be effective. 0,8 will be effective. 0 will not be effective. 5 will not be effective. 5, will not be effective. ,8 will not be effective.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS OpRisk Monitor | Microsoft Windows XP Professional | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Standard Edition | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows NT Workstation | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Datacenter Server | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft® Windows® for x64 | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Professional | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Advanced Server | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Windows Vista | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled AIX | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled Solaris | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||