Problem Note 34363: Unable to send e-mail as a step in project within SAS® Enterprise Guide®
When attempting to use the E-mail Recipient as a Step in Project task within SAS Enterprise Guide, the following error might appear because default access protection is enabled in McAfee VirusScan:
The email settings are not configured correctly for sending mail as a step.
You may need to configure your outgoing mail server and email address
settings in the options dialog.
By default, McAfee has a Prevent mass mailing worms from sending mail protection rule that is activated with standard installations. This enabled rule blocks SAS Enterprise Guide from sending e-mail because the SAS Enterprise Guide process is not included in the Processes to exclude list within McAfee VirusScan.
To add seguide.exe to the McAfee access-protection exclusion list, navigate to
Start ► Programs ► McAfee ► VirusScan Console ► Access Protection ► Access Protection Properties ► Access Protection tab ► Categories ► Anti-virus Standard Protection ► Rules ► Prevent mass mailing worms from sending mail ► Rule Details ► Processes to exclude: ► seguide.exe ► OK.
If you continue to receive errors, try the steps in the following SAS notes to further diagnose and correct the issue.
Usage Note 18363 "Troubleshooting steps to follow when you cannot successfully send SMTP email from SAS"
Usage Note 17133 "Send To E-mail Recipient as a Step in Project may not work correctly in SAS Enterprise Guide"
Usage Note 20342 "Trailing space in SMTP server name in SAS® Enterprise Guide® e-mail settings causes error
Usage Note 30466 "Local files are necessary when you use "Email as a Step in Project" task in SAS® Enterprise Guide®
Operating System and Release Information
SAS Enterprise Guide
Microsoft Windows 2000 Professional
Microsoft Windows NT Workstation
Microsoft Windows Server 2003 Datacenter Edition
Microsoft Windows Server 2003 Enterprise Edition
Microsoft Windows Server 2003 Standard Edition
Microsoft Windows XP Professional
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be