Problem Note 34338: Campaigns created from campaign templates that were migrated from SAS® Marketing Automation 4.4 cannot be approved as the approval link is not active
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It is not possible to approve SAS® Customer Intelligence Campaigns created using campaign templates that were migrated from SAS Marketing Automation 4.4 even though the template permits approvals. That is because the link is missing or dimmed.
Campaigns that were migrated from SAS Marketing Automation 4.4 will work as expected, as will new campaigns created using templates that were created in SAS Customer Intelligence.
Only new campaigns that were created using the migrated templates exhibit this problem.
To work around this problem, create a new template using the SAS® Management Console Customer Intelligence plug-in and use this.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
A fix for this issue for SAS Marketing Automation 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/ma51.html#034338| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2009-03-02 13:59:54 |
| Date Created: | 2009-01-02 15:00:15 |