Problem Note 33182: Executing a communication in SAS® Marketing Automation clears the value of the campaign folder in the campaign table of the Common Data Model
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It is possible to incorrectly set the value in the CI_CAMPAIGN.CAMPAIGN_FOLDER_TXT column in the CI_CAMPAIGN table in the SAS® Customer Intelligence Common Data Model to 0 at two points in the life cycle of a SAS Marketing Automation campaign. Setting the value to 0 at either point causes this value to appear empty in a report. The first point is immediately after a communication is executed, when the Common Data Model is updated with information about the communication export. The second point is immediately after a campaign is deleted.
There are two ways to correctly reset the value of CAMPAIGN_FOLDER_TXT, if the campaign has not been deleted:
- Perform a full manual publication of campaign data to the Common Data Model by opening the campaign in SAS® Customer Intelligence Studio. Then select Tools ► Publish.
- Save the campaign in SAS Customer Intelligence Studio, which automatically resets the CAMPAIGN_FOLDER_TXT value. An incremental publication of the campaign data to the Common Data Model is performed each time the campaign is saved, if the Business Context for the campaign has been configured to do this incremental publication. This setting is controlled in the SAS Customer Intelligence plug-in for SAS® Management Console.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Reporting Mid-Tier | Microsoft® Windows® for x64 | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled AIX | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled Solaris | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| HP-UX IPF | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
A fix for this issue for SAS Marketing Automation 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/ma51.html#033182| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2008-09-12 12:45:48 |
| Date Created: | 2008-09-05 14:53:48 |