Problem Note 33771: An error occurs when logging in to a SAS® Web application if the user does not have a SAS metadata identity
The following error might occur if a user logs in to a SAS Web application that is configured for Web authentication:
This error occurs because the user does not have a SAS metadata identity, even though the user might have passed the initial authentication challenge. The user must have an account that is associated with a SAS metadata identity in the User Manager in SAS® Management Console. The account must have a domain value of web.
Ordinarily, you set the domain value when you create an account in User Manager. Refer to the "Add Users" section of SAS® 9.2 Management Console Guide to Users and Permissions.
Operating System and Release Information
| SAS System | SAS Foundation | z/OS | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft Windows XP 64-bit Edition | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft® Windows® for x64 | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Standard Edition | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft Windows XP Professional | 9.2 TS2M0 | 9.2 TS2M0 |
| Windows Vista | 9.2 TS2M0 | 9.2 TS2M0 |
| 64-bit Enabled AIX | 9.2 TS2M0 | 9.2 TS2M0 |
| 64-bit Enabled HP-UX | 9.2 TS2M0 | 9.2 TS2M0 |
| 64-bit Enabled Solaris | 9.2 TS2M0 | 9.2 TS2M0 |
| HP-UX IPF | 9.2 TS2M0 | 9.2 TS2M0 |
| Linux | 9.2 TS2M0 | 9.2 TS2M0 |
| Linux for x64 | 9.2 TS2M0 | 9.2 TS2M0 |
| OpenVMS on HP Integrity | 9.2 TS2M0 | 9.2 TS2M0 |
| Solaris for x64 | 9.2 TS2M0 | 9.2 TS2M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
System is configured for Web Authentication. User logs in and recieves the error message "Logon failed. The user name and password provided do not match an identity in the system." in their browser.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2009-03-16 14:17:28 |
| Date Created: | 2008-10-27 09:15:25 |
